Frequently Asked Questions

No you may consult an osteopath directly without a referral from a GP.

Osteopaths are trained as primary health care practitioners who will assess diagnose treat or refer as required.

Yes osteopathic treatment is covered by private health insurance under ancillary or extras cover, the rebate will vary depending on your type of cover.

Hicaps payments enable you to redeem your private health insurance contribution immediately and you just need to settle the gap payment at the time of treatment.

In certain circumstances a patient may be entitled to up to five treatments per year under the GP Chronic Disease Management Scheme. (Previously EPC).

A rebate for part of the fee is redeemable from Medicare.

This requires a referral form from your GP for CDMS.

Your GP and osteopath will correspond with each other regarding your care plan and completion of treatments.

The rebate of approximately $53.00 is not bulk billed, you will have to pay for the osteopathic treatment, you will be able to then redeem the rebate with Medicare.

Patients new to osteopathy often wonder what the difference is between osteopathy, physiotherapy and chiropractic. The answer to this can be very varied depending upon individual practitioners in each field.

 

  • History: - Osteopathy has been taught for the past 150 years, initially in the USA by a medical doctor who had a deep interest in anatomy and physiology; he explored the correlation between strains of the body framework, with the affect on circulation and nerve control to other body tissues.
  • Biomechanics: - Musculoskeletal medicine has greatly developed. Osteopaths use the assessment of movement, tissue tone and texture in all regions of the body to assess injury and its affect on a patient’s symptoms and health.
  • Example: - If you have an injury to an ankle for example, the osteopath will not only examine and treat the ankle but also the rest of the leg, the knee, hip, pelvis and spine, assessing altered mechanics, which might be affecting the ankle. They will explore how the injury has occurred, how to mange it immediately and deal with other adaptations the limb may have made, plus how to prevent recurrence.
  • Procedures: - There are many hands on procedures an osteopath can choose, the principles are always to restore normal motion in a joint or region, alleviate stresses on the area, improve circulation, prevent nerve injury and return tissues such as muscles and ligaments to their best functional state.
  • Patient Specific Approach: - Osteopathy offers a whole body multi system approach without a formula dictating that any one particular procedure will affect all conditions. Rather each treatment is tailored to each patient’s presentation, their particular structural state and their overall health status.

Julie will:

  • Take a history of your current complaint, medical history and general health.
  • Carry out a physical examination observing your posture and movements.
  • Perform medical tests to help to identify the cause of your symptoms and may refer for imaging or other tests if required.
  • Discuss her findings with you and suggest a treatment plan including an explanation of the manual treatment she will give you
  • Discuss on going care including prescribing any exercise, posture or lifestyle modifications.
  • Suggest initial dietary modifications
  • Recommend referral to other allied health professionals or medical specialists as indicated.

Julie will:

  • Take a history of your concerns about your child, and ask for the history of the pregnancy and birth; take a family and medical history and explore your child’s general health.
  • Carry out a physical examination observing the child’s posture and movements.
  • Perform medical tests including neurological, orthopaedic and other systems examinations.
  • Observe the infant feeding if appropriate.
  • Discuss her findings with you and suggest a treatment plan including an explanation of the manual treatment she will provide.
  • Discuss on going care including prescribing any exercises, which you can assist with; suggest postural, positioning or handling modifications.
  • Discuss feeding management and modifications as required.
  • Suggest initial dietary modifications
  • Recommend referral to other allied health professionals or medical specialists as indicated.

Osteopathic care is performed in harmony with your body so it is not usually an uncomfortable experience.

Sometimes injured areas may feel sore whilst being touched for examination and treatment so Julie will modify procedures always aiming to minimise discomfort.

Julie uses osteopathic techniques, which are termed functional or indirect, which involve very fine movements into positions of ease, allowing soft tissues to relax, supporting the patient’s own body to realign joints. Julie does not use any high velocity manipulations involving clicks.

Some people experience mild discomfort after a treatment as if they have performed a new exercise regime this usually passes within 24 – 48 hours.

Some patients, especially babies and children, may be very sleepy after a treatment, which is part of the body’s response to help it back to health.

If you have images or test results it is helpful for the osteopath to be able to see these.

For infants and children your discharge notice regarding birth; the NSW Blue Book of Health Records; any other test and examination results, can be helpful for the osteopath to assess the child’s development and well being.

Please bring milk, drinks and food as required for your child.

To examine you thoroughly and to enable simple movement, the osteopath will ask you to remove outer clothing. You might like to wear exercise clothes or bring shorts to allow for examination and treatment. The osteopath can provide a gown and uses towels to cover you during treatment as required.

It is helpful to examine infants and children undressed to their nappy or undergarments. A child’s needs are always respected so examination will be modified to allow them to always feel comfortable. They might, for example, feel more comfortable in shorts and singlet. Teenagers often wear their sports clothes.

Children are very sensitive to our fears so the more at ease you can be the more relaxed your child will be. Treatment will always be applied softly and respectfully. Children are sensitive to the light touch and sensations experienced in their bodies during treatment. Sometimes it is useful to have an infant feed during treatment. Small children can be entertained with toys and books. A drink and little snacks can also be helpful. Julie has toys and books in her consulting rooms but please bring special toys, which might help your child to feel secure, favourite cuddlies are always welcome. We discourage electronic games and boisterous music, as the children become over excited. Sometimes small children enjoy watching videos of themselves or siblings on parents’ phones

The first appointment of consultation, examination and treatment is for ONE HOUR and subsequent visits take 30 MINUTES. Please allow a little longer for your appointment time to complete any forms, and settle in.  We appreciate you being on time for your appointments to consider others who will be following you.

Julie endeavours to keep to time but treating children in particular can mean accurate time keeping is not always possible. If she is running very late we will let you know but your patience is appreciated if you are kept waiting for a few minutes.

Appointment Times & Cancellations FAQs

You are able to book online for the Randwick clinic.

Links are available on this site.

Randwick

Phone: 0417 682 912 (Or SMS & Julie will reply to you ASAP)

Email: admin@juliefendallosteopathy.com.au

Book online: click here

If there is not an appointment available at a suitable time or your situation is urgent I will add you to my appointment waiting list. Please contact us directly and we will assist you.

I always endeavour to see babies and children as soon as possible.

Confirmation Email:

  • On booking you will receive a confirmation email with all the details. There is a link in this email for you to change appointments online should you need to.

SMS Reminders

  • You will receive an SMS reminder 48 hours before your appointment in Randwick.

I would appreciate 48 hours notice of cancellation to allow sufficient time to be able to offer the cancelled time to other families waiting for an appointment. Your consideration of others is greatly appreciated.

 Cancellation Fees

  • A minimum of 24 hours notice of cancellation is required or a fee will be charged.

If you have further or more specific questions, please leave a message using the contact details below. Julie will then contact you by phone or email.

Email:- admin@juliefendallosteopathy.com.au

SMS - Mobile: 0417 682 912

We can then arrange a time to speak

Book An Appointment

I am happy to discuss your family’s concerns with you before booking your first appointment to ensure osteopathy is right for you or your children. Email or text and we can arrange a time to speak.

Email: admin@juliefendallosteopathy.com.au | SMS: 0417 682 912

Alternatively, click the button below to book an appointment.